Comments on: Sperry Top-Sider Women’s Marina Loafer http://www.crocs-cayman-sandal.com/sperry-top-sider-womens-marina-loafer/ Croc sandals for adults and kids Tue, 11 May 2010 01:16:49 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Christopher E. Brown http://www.crocs-cayman-sandal.com/sperry-top-sider-womens-marina-loafer/comment-page-1/#comment-279 Christopher E. Brown Wed, 27 Jan 2010 23:57:51 +0000 http://www.crocs-cayman-sandal.com/sperry-top-sider-womens-marina-loafer/#comment-279 Whenever I placed the order I requested the all black leather not the patent black leather. Even when I received this review link the right leather shoe was shown and then the next link showed the patent. Anyhow,I was instructed by amazon to contact the sender since it was a 3rd party order. Well, I contacted Macy's in hopes of returning the shoe to a local store but that was to no avail. I contacted Macy's customer service and one of the representatives put on the best "I'M SORRY" apologies over the phone in an attempt I assume to coddle me. It still remained It was not the item I wanted, I was even told that because it was sent to someone else as a gift, they would have to speak to the receiver to find out if they wanted to return the item. Isn't that just dandy I thought, I paid for it and had the confirmation info but the minute I wanted it returned, someone else had a voice in it and I didn't, Wow! What a return system! I called back and was thankfully given some instruction on having the receiver return the item by mail. Frankly it would have been rather difficult since I'm away serving a tour in Iraq. I finally called another store locally and purchased the shoes without a hitch. Up until this point I hadn't had any problems with products I have ordered. I hope to continue a worry free relationship with amazon in the future. In addition I hope there will be an easier route to resolving issues in the future, especially with Nationaly chained stores that are linked to this website. <br /> <br />Thank you, <br /> <br />Christopher Rating: 1 / 5 Whenever I placed the order I requested the all black leather not the patent black leather. Even when I received this review link the right leather shoe was shown and then the next link showed the patent. Anyhow,I was instructed by amazon to contact the sender since it was a 3rd party order. Well, I contacted Macy’s in hopes of returning the shoe to a local store but that was to no avail. I contacted Macy’s customer service and one of the representatives put on the best “I’M SORRY” apologies over the phone in an attempt I assume to coddle me. It still remained It was not the item I wanted, I was even told that because it was sent to someone else as a gift, they would have to speak to the receiver to find out if they wanted to return the item. Isn’t that just dandy I thought, I paid for it and had the confirmation info but the minute I wanted it returned, someone else had a voice in it and I didn’t, Wow! What a return system! I called back and was thankfully given some instruction on having the receiver return the item by mail. Frankly it would have been rather difficult since I’m away serving a tour in Iraq. I finally called another store locally and purchased the shoes without a hitch. Up until this point I hadn’t had any problems with products I have ordered. I hope to continue a worry free relationship with amazon in the future. In addition I hope there will be an easier route to resolving issues in the future, especially with Nationaly chained stores that are linked to this website.

Thank you,

Christopher
Rating: 1 / 5

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